Elevated error rate
Incident Report for Truework
Resolved
Our cloud hosting provider has confirmed the power loss issue is resolved and Truework has confirmed recovery.
Posted Jul 28, 2022 - 14:11 PDT
Update
Our cloud hosting provider has identified the problem as a temporary loss of power, which has since been restored.

We will continue to monitor closely.
Posted Jul 28, 2022 - 11:43 PDT
Monitoring
Issue seems to have been resolved, we are closely monitoring for any further problems.
Posted Jul 28, 2022 - 10:46 PDT
Investigating
We are investigating an elevated error rate in all services.
Posted Jul 28, 2022 - 10:11 PDT
This incident affected: Portal - Human Resources, Portal - Employees, Portal - Verifier, Truework API, DUVS Report Retrieval Service, Main Website, and Encompass Integration.