Elevated HTTP response latency

Incident Report for Truework

Resolved

This incident has been resolved.

Posted Mar 23, 2022 - 09:28 PDT

Monitoring

We are working with our provider to correct the issue and we are seeing recovery. We will continue to closely monitor the situation.

Posted Mar 22, 2022 - 11:09 PDT

Identified

We are continuing our investigation into an infrastructure issue with one of our providers. We’ve mitigated most latency at this point, but are working to identify a root cause before we consider this issue resolved.

Posted Mar 22, 2022 - 10:06 PDT

Investigating

We're investigating an increase in latency to all HTTP endpoints.

Posted Mar 21, 2022 - 09:25 PDT

This incident affected: Portal - Human Resources, Portal - Employees, Portal - Verifier, Truework API, and Main Website.